Website Designer Change

This is a typical worry / concern from website owners, one enquiry we received recently, went as follows:

I am looking for a new designer but need to know how I can take back all the hosting and control that has been handed over to the new designer.  I know from dealing with him that he will be very difficult when I sack him so want to claw it all back an hour before I call him to end our relationship.

A typical reply could be:

I think it would probably be best to wait until you have a new designer in place. The reasons for this are twofold:

1. The transfer can take a few days and is dependent on the website designer / web hosting company releasing the domain. If things get nasty with the old website designer he could take down your website completely which means you wouldn’t have a live site – bad for business and bad for Google.

2. It’s likely any new designer would want you to transfer to his / her preferred host – though if you want them to use your own hosting then that’s your choice.

Website Costs

Here is some example websites costs for business brochure websites:

I noticed that the costs that we sent you last week were probably a bit confusing and may not have made much sense, I have detailed below two sets of costs for you:

Static Content
Some of my clients choose a static content site where I make the content updates for them and charge an hourly rate for any updates that are required

• Initial Design Concepts 16 x hrs
• Possible Design Development Based on feedback 16 x hrs
• Page Build, Content Styling & Population 40 x hrs
Total = £1,500

Any future updates will be charged at £30 per hour

Content managed site (CMS)
This will enable you to have full control over the content. and be able to add news articles (Blog) and specials offers etc…

• Initial Design Concepts 16 x hrs
• Possible Design Development Based on feedback 16 x hrs
• Template Build, Content Styling & Population 80 x hrs
Total = £1750

Limited Budget
If you have a limited budget please let me know and I will see what can be achieved within your costs.

Website Design Questions

Example Website Design quotation process concerns and questions:

[Website Design / SEO Company] Was good meeting you yesterday. We are going to put our proposal down in a document today for your website design / website promotion (SEO), if you forward your SEO requirements  document and the questions that you said you would think about we will ensure that
1) We cover everything you have requested previously
2) Will ensure all your concerns are addressed and answered officially.

Once again thank you for taking the time to meet with me today. I enjoyed the meeting and from our discussion and investigations regarding your keywords I am convinced we can have a significant impact on the business you generate from your web site. Adding our ‘data capture’ buttons to your site is also important in building a quality data base for you to market to in the future. Data capture and email marketing is included in our packages. Please find attached our proposal and costing.

I will give you a call to discuss your interest further however if you have any questions in the meantime please do not hesitate to contact me.

[Website Owner] Thanks I have cast my eye over the details below and all looks very good. I have a few questions:
1, Is there a clause in place in they don’t deliver more leads and more sales as stated?
2 If at a later date years down the line we decide to move to a different web company are there any get out fees? How easy if needed would it be to transition across (we obviously hope it will never come to that)
3 What does the monthly fees get us can that cost be reduced if you don’t need all the options?
4  What is in place if you have issues with your hosting servers?
5 What is the turn around time for fixes to the site or if anything goes wrong? Are there call out charges to update/fix issues?

For what we are looking to set up  the start up cost looks ok to me but would like to know how we can get it down on the price alone?

We obviously have spoken to anyone else as it’s always worth getting another quote so will get review your answers along with the other companies proposal and answers to the above questions. The only major concern I have is the month fees which seem like a lot if you aren’t doing anything and our website is sitting there happily doing nothing.